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Engaging with your customers is an important part of improving your business. Without communication, you may not know how to keep your customers as an active part of your business. Here are five ways that you can better engage to keep your customers loyal to your business. Technology Improves Service Engagement and Quality Agora.io for Social media video conferencing is a brilliant way for businesses to communicate with customers. Video conferencing allows face-to-face communication in real time. It is the fastest way to troubleshoot, address complaints and come up with solutions which is vital for good customer service. Customer service…

Given how important your finances are to you, are you doing all you can to safeguard them from criminals? Some consumers fail to see how serious identity theft and other financial crimes are. Unfortunately, they do not realize the ramifications until it is too late. That said how will you protect your financial world? Be Cognizant of Threats So that you can do all possible to safeguard your finances, keep in mind these tips: Put protection in place – One of the most important steps you can take is to put protection in place. An example of this would be…

This week saw many news websites draw attention to new rules, which came into force on June 11 2018, will allow internet service providers to choose which internet traffic to give priority to. This, the commentators say, is the beginning of the end of “net neutrality”. But actually the internet has long been run in a way which is far from neutral. Since the early days of the web, and increasingly in recent years, weaknesses in the legal framework governing the use of the internet’s domain name system have allowed some US government agencies to confiscate private property without proper…