Communications is at the heart of every business. How we communicate with our partners, employees, contractors, and customers are vital to any business process. David Highbloom, an entrepreneur, traveler, and photographer, points out that COVID-19 has forced us to find new and innovative ways to communicate through business channels. This is particularly important when communicating with customer service teams who are working remotely. Highbloom says flexibility and the art of pivoting are critical in effectively communicating strategies and processes with remote service teams. Knowing who you are communicating with and how they will utilize the information being communicated can help…
David Highbloom Offers Tips for Working with Remote Customer Service Teams
